P88 is committed to protecting the privacy and personal data of every member. This document transparently explains how we collect, use, store, and protect your information as a p88 platform user in Malaysia.
Six core principles that form the foundation of p88's personal data protection policy.
All your personal data and financial transactions are transmitted using 256-bit SSL encryption. No sensitive information travels in plain text across our network.
Your data is stored on servers protected by multi-layered firewalls with strict access controls. Only authorised personnel may access sensitive member data.
P88 has never and will never sell, rent, or share your personal data with advertisers or external companies. Your data belongs entirely to you.
You have full control over your personal data. You may request access, correction, or deletion of your data at any time through our support team.
Our privacy policy is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular compliance reviews to ensure the highest standards are maintained.
If any security incident occurs that affects your data, we will notify you within 72 hours and take immediate remedial action.
Privacy enquiries can be sent to our team:
Note: This Privacy Policy applies to all services provided by p88, including our website, mobile app, and all communication channels. By using the p88 platform, you agree to the terms set out in this policy.
P88 collects various categories of information from our members for legitimate and specific purposes. We only collect information that is genuinely necessary to deliver quality services and meet legal requirements.
This information is collected directly from you during the registration process and your use of the platform:
| Data Type | Example | Primary Purpose |
|---|---|---|
| Identity | Full name, date of birth, MyKad number | KYC verification & legal compliance |
| Contact | Phone number, email address | Account communications & notifications |
| Finance | Bank account number, eWallet details | Deposit & withdrawal processing |
| Technical | IP address, device type, browser | Security & fraud detection |
| Usage | Game history, transaction records | Customer support & analytics |
We do not collect sensitive information such as biometric data, health information, or religious beliefs unless required by law.
Every piece of data we collect has a clear and legitimate purpose. p88 does not use your data for any purpose other than those stated below without obtaining your consent first.
If you have consented to receive promotional communications from us, you may withdraw that consent at any time by contacting our support team.
P88 takes an extremely cautious approach to data sharing. We do not sell, rent, or disclose your personal data to any third party for marketing or commercial purposes.
However, there are limited situations where data sharing is necessary and lawful:
We share only the minimum necessary data with third-party service providers who help us operate the platform, such as payment processors (FPX, DuitNow, Touch 'n Go) and cloud service providers. All such providers are bound by strict confidentiality agreements and are not permitted to use your data for any other purpose.
P88 will disclose your personal data if required by a court order, law enforcement directive, or to comply with legal obligations under Malaysian law. In such circumstances, we will notify you where possible unless prohibited from doing so by the relevant authority.
Should p88 undergo any merger, acquisition, or asset transfer, member personal data may be transferred as part of that process. We will inform you in advance and ensure equivalent protection is maintained by the new entity.
The p88 website and app use cookies and related tracking technologies to enhance your experience and ensure the platform runs smoothly.
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some sections of the p88 platform.
p88 does not use third-party cookies for advertising or cross-site tracking purposes. All cookies we use are solely for the operation and improvement of our own platform.
P88 invests seriously in cybersecurity infrastructure to ensure your personal data is always protected. We employ a combination of the latest technology and industry-best security practices.
While no system can be guaranteed 100% secure, we continually strive to maintain a level of security that exceeds industry standards to protect your data.
P88 only retains your personal data for as long as necessary to fulfil the purposes stated in this policy or as required by Malaysian law.
Generally, active account data is retained throughout your membership period. After account closure, certain data may be kept for the following durations:
Once the retention period expires, your data will be securely deleted or anonymised in accordance with our data deletion procedures.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by p88:
Requesting a copy of the personal data we hold about you at any time.
Requesting the correction of inaccurate or incomplete personal data.
Requesting the deletion of your personal data under certain circumstances permitted by law.
Objecting to the processing of your data for specific purposes such as direct marketing.
Receiving your personal data in a machine-readable format for portability.
Requesting a restriction on the processing of your data while a dispute is being resolved.
To submit any request regarding your data rights, please contact our privacy team via live chat or email. We will process your request within 30 business days.
P88 is a platform designed exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we find that we have inadvertently collected personal data from children or minors, we will promptly take steps to delete that data and close the relevant account.
If you believe that your child or any minor has registered an account on p88, please contact us immediately so we can take the appropriate action.
P88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Each new version will be published on this page with a clear update date.
For material and significant changes, we will notify active members via an in-platform notice or registered email before the changes take effect. Minor updates or editorial corrections may take effect immediately without a separate notice.
We encourage you to review this Privacy Policy periodically. Continued use of the p88 platform after any changes take effect will be considered acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the p88 privacy team is here to help.
You can reach us through the following available channels:
We are committed to responding to all privacy enquiries within 3 business days and resolve any issues within a reasonable timeframe. If you are not satisfied with our response, you have the right to escalate your complaint to the Personal Data Protection Commissioner of Malaysia.
All privacy inquiries are handled by our certified Data Protection Officer (DPO), who is experienced in Malaysia PDPA compliance.